Just Hanging Around.

In an age marked by narcistic self-interest and post-everything cynicism, even tried and true maxims can become hackneyed clichés ripe for the mocking. And yet some people, whole companies even, refuse to accept this notion. For them it's not just a matter of pride, it's a matter of principle. That's where Skyline Business Forms comes in. 

When a client came to the Denver-based forms manufacturer on the verge of panic trying to find someone to manufacture a multi-purpose rear-view mirror hanger, and do it in just over two weeks, they didn't panic. They simply rolled up their sleeves and went to work. 

"We look at ourselves as very innovative," said Tim Borus, one of Skyline's sales supervisors. "If the customer wants something unique, we are willing to jump in and do what it takes."

Old-fashioned? Maybe. But where other companies backed away from the project, Skyline Business Forms, rose to the challenge. 

The customer, Ultimate Electronics, a national electronics retailer, wanted a form to act as a work order holder/key tag slip that could hang from a rear-view mirror. 

And although the company already had a design, which was created by Lance Brown, weeks of searching for a manufacturer to produce the piece had gone unrewarded. 

When they finally found Skyline Business Forms, Gary Campbell, a Skyline production estimator, says the client was nearly in a state of panic.

"They needed a carton for some up-coming training sessions in their corporate offices in Minnesota," explained Campbell. "And they expected it to be done in two weeks." With the help of Skyline's Jeff Robertson, the requirement was satisfied. "I believe it was even a day early," Campbell noted. 

As much as quality customer service is a key part of the way Skyline Business Forms operates, Borus noted that it's not the only thing Skyline has going for it. 

"I'd like to think it was our experience and our ability to have several departments work together to resolve a situation, as well," he said.

* Manufacturer: Skyline Business Forms, Denver, Colo. 

* Press: Didde-Glaser.

* Paper: Mead.

* Collator: Didde-Glaser Web-Klect.